1. Introduction
Prime Time General Trading FZE LLC ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it and your rights, in line with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.
2. Information We Collect
We may collect your name, company name, email, phone number, billing and shipping address, order details and communications you send us. Payment card details are entered directly into our payment processor, Stripe, and are never stored on our servers.
3. How We Use Your Information
To process and deliver orders, issue invoices, provide customer support, prevent fraud, comply with legal obligations, and — with your consent — send updates about products and offers.
4. Payment Processing
Online payments are processed securely by Stripe, Inc., which is PCI-DSS Level 1 certified. Stripe's use of your data is governed by the Stripe Privacy Policy (stripe.com/privacy).
5. Sharing of Information
We do not sell your personal data. We share it only with service providers needed to run our business (payment processors, couriers, IT providers) and with authorities where required by law.
6. Cookies
Our website may use essential cookies for functionality and analytics cookies to improve our services. You can control cookies through your browser settings.
7. Data Security & Retention
We apply reasonable technical and organisational measures to protect your data, and retain it only as long as needed for the purposes above or as required by UAE law.
8. Your Rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent to marketing, by contacting us at dxbsharjeel@gmail.com.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page.
Prime Time General Trading FZE LLC
CWS-1V-001322, 26th Floor, Amber Gem Tower, Ajman, UAE
Phone: +971 545695344 · Email: dxbsharjeel@gmail.com